Cannondale Quick NEO EQ Electric Bike 2019
| Frame: | ALL-NEW Quick NEO, SmartForm C1 Alloy, SAVE, Ai, flat mount brake, 142x12 thru-axle |
|---|---|
| Fork: | ALL-NEW Quick NEO Disc, BallisTec Carbon, 1-1/8" to 1.5" tapered steerer, 55mm offset, flat mount, 12x100 thru axle |
| Crank: | FSA E-bike, 170mm, Gen3, 38t |
| Shifters: | Shimano Deore, 10-speed |
| Headset: | Integrated, 1-1/8 to 1.5", sealed angular contact bearings |
| Wheelset: | Cannondale C2, 32h, Double wall |
| Seatpost: | Cannondale C3, 6061 Alloy, 25.4X350mm |
| Grips: | Cannondale Ergo Fitness Dual Density, Lock-on |
| Stem: | Cannondale C3, 6061 Alloy, 31.8, 7° |
|---|---|
| Handlebars: | Cannondale C3 Flat, 6061 double-butted Alloy, 8° sweep, 720mm |
| Saddle: | Fabric Scoop Radius Elite, cro-mo rails |
| Cassette: | Shimano HG500, 11-42, 10-speed |
| Brakes: | Shimano MT200 hydro disc, 160/160mm RT26 rotors |
| Tires: | WTB Exposure TCS, 700 x 34c, Distance + compound, tubeless ready |
| Battery: | Bosch PowerTube 500Wh |
| Drive Unit: | Bosch Active Line Plus 250W |
| Display: | Bosch Kiox |
All bikes purchased through City Grounds MUST be assembled by a certified bike shop mechanic. If the bike is NOT built by a certified bike shop mechanic, any warranty will be VOID. We will request for an assembly receipt as proof of professional installation.
For all warranty claims, please contact our Warranty Team at warranty@citygrounds.com. So that we can help you in a timely manner, make sure to include the following:
- 1. Order Number (we will confirm date of purchase and determine if the item is still under the manufacturer’s warranty time limit)
- 2. Brief description of the claim
- 3. Photographs
- 4. If the item is a bike or frame, include the serial number
We evaluate all warranties case-by-case to determine the best course of action and get you serviced to the best of our ability!
Warranty does not apply to the following:
- • Any part of a product that has been installed, altered, repaired, or misused
- • Damage from unintended style of riding, abuse, neglect, accident, and racing
- • Normal wear and tear of any product (including but not limited to - saddles, grips, tires, tubes, cables, brake pads, chains)
- • Failure to provide regular maintenance of any product
Labor and shipping are the responsibility of the customer. We do not cover parts purchased and labor performed by another bike shop.
Note: Warranty is for original owner only.
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✈ TIME DELIVERY ✈
United States: Usually 8-12 business day.
International: Usually 10-20 business day.
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At our store, we truly offer the most stunning, trendy highest-quality products in the world.
We will do WHATEVER it takes with outstanding customer service support to assist everyone as we highly value our customer satisfaction with absolute ZERO risk.
We make sure that every customer is 110% satisfied in every aspect with 24/7/365 FAST SUPPORT!
